Frequently Asked Questions (FAQ)

Unfortunately, we do not offer in-person pickups as we operate solely as an online store. However, you can watch our announcements for any vendor booths we may set up.

No, we do not offer logo design services.

Your order will be in the packing process for 3-5 days. If there’s a high volume of orders, it might take longer to ship. Once shipped, it is in the hands of the mail service. We ship orders every Monday and Friday morning (depend which season). Being a solo business owner, I handle everything from creating art to packing and shipping. Your order will ship on Friday, and your patience is greatly appreciated.

Spring/Summer - once a week Autumn/Winter - Twice a week (Monday and Friday)

If you notice the mistake early, please get in touch with us as soon as possible. If it’s too late, wait for the order to get returned, and we can reship it to the correct address. Alternatively, you can contact USPS to update the shipping address on the package.

We don’t accept POs for a few reasons. Schools and universities often take 6-12 months to pay vendors with a PO, which is inefficient for a small business. Accepting POs would require manual account setup and receipt sending, increasing labor and potentially raising prices. We strive to keep our prices reasonable and our processes streamlined, accepting orders exclusively through our website.